Contact & support
Get help with the Marsward local preview, prepare a bug report, and find contact availability for privacy and security questions.
Email supportContact Cinderway Interactive LLC
For product help, privacy questions or security reports, contact support@cinderwayinteractive.com. No guaranteed response time is offered for this review build.
Initial markets
Cinderway Interactive LLC plans to offer Marsward online in the United States, Canada and other primarily English-speaking countries. The hosted service is not yet available; the exact launch-country list will be confirmed before sales open.
The dashboard cannot reach the local API
Start both services with pnpm dev from the repository root. The web interface uses port 3100 and the local API uses port 4100. Confirm neither service has exited, then retry the connection. Do not expose the local API to the public internet.
A repository scan found nothing
Choose the source folder for the specific application, particularly in a monorepo. Check the skipped-file and coverage indicators. The scanner detects supported static signals, not every service or live call. Add missing resources manually.
Prepare a useful bug report
Include the page, your browser and operating system, the action you took, the result you expected and the result you saw. Include a redacted screenshot if useful. Remove tokens, customer information, private URLs and sensitive filenames before sharing.
Privacy or security concerns
Describe the issue without attempting to access another person’s data or disrupt a service. Do not send credentials or exploit payloads through public channels. A private reporting channel and incident procedure must be confirmed before hosted launch.